Compliance
Damp and mould law in England changed under your feet. Awaab's Law sets statutory timelines. The Renters' Rights Act 2025 extends them to the private rented sector. The Decent Homes Standard now applies to social and PRS landlords. SurveyMate keeps your team on the right side of every clock.
Most damp survey software is glorified form-filling. SurveyMate treats compliance as a first-class concern — because that's what landlords, housing associations, and councils are actually buying in 2026.
Awaab's Law sets hard timelines from the moment a hazard is reported. SurveyMate timestamps every step — report received, inspection completed, remedial works ordered — and warns you before any clock runs out.
Every photo, voice note, finding, edit, and email is logged with user, timestamp, and version history. If a case goes to the Housing Ombudsman or First-tier Tribunal, the evidence is already organised.
Built-in templates for the statutory notices landlords must serve to tenants — pre-filled from your survey findings and ready to send.
Findings are mapped to the Housing Health and Safety Rating System categories of damp and mould (Cat 1 / Cat 2) so reports stand up to scrutiny under the Decent Homes Standard.
Bulk job allocation, surveyor performance dashboards, board-level compliance reporting, and SSO. Used by stock teams managing 5,000+ properties.
Reports are versioned and locked once issued. Edits create a new version with a clear changelog — so a report tendered as evidence is exactly the report that was sent to the tenant.
Awaab's Law — named after Awaab Ishak, who died aged two in 2020 from prolonged exposure to mould in a Rochdale Boroughwide Housing flat — sets statutory timeframes for social landlords to investigate and fix damp and mould hazards. The Social Housing (Regulation) Act 2023 created the power; the Awaab's Law regulations brought it into force.
The Renters' Rights Act 2025 extends those timeframes to the private rented sector. Private landlords now face the same statutory clocks as registered providers.
The revised Decent Homes Standard applies to all social housing and, from 2026, to the PRS. Damp and mould are now explicit failure criteria — not a generic "serious hazard" under HHSRS.
The combined effect is a step-change in workload for damp surveyors and a step-change in liability for landlords. Manual spreadsheet tracking can't keep up. SurveyMate exists because the law moved faster than the tooling.
Housing associations, ALMOs, councils, and large managing agents — we'll show you what an audit-ready damp and mould programme looks like running on SurveyMate.
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